REFUND POLICY

Below are our policies for both in person and online sale events. In most cases all sales are final but we do offer limited circumstances where you may be eligible for a refund. At our discretion refunds may be returned to you in original payment form, gift card or early shopping privileges at a future event.

In Person Sale Purchases

Consigned Inventory

It is the assumption that consignment items are gently-worn and/or used please expect general use/wear. Please take care to inspect your items before you check out. We offer a testing area to check plugs, batteries, count pieces, open boxes/DVDs etc. Once you make a purchase all sales are final.

The one exception is for any item that is purchased and later determined to be part of a recall that was in effect at time of purchase

Online Sale Purchases

Consigned Inventory

It is the assumption that consignment items are gently-worn and/or used please expect general use/wear. If you inspect your item at pick up and find a stain, hole, wrong size or anything making it not as described we will be happy to consider a return at that time. Once you leave the parking lot all sales are final.

Damages and issues

Please inspect your order at pick up and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. You can notify one of our helpers in the parking lot or proceed to the back door to speak with a Kidzsignments representative.

Exceptions / non-returnable items

We cannot accept returns for items that are delivered as described where the tag/picture matches the actual item.

Refunds

We will notify you on site regarding your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method or gift card. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Unfortunately, we cannot accept returns on gift cards.

If you have a return question please email Laurie at laurie@kidzsignments.com